My serial Cross and Video is invalid.

   Report the issues you noticed while using MixVibes
Forum rules
Users with Cross DJ Mac bought in the App Store please join group User Cross DJ App Store to write in the support forum ucp.php?i=172

Other users must follow these rules.:
* Register your software (User Control Panel > Profile > Serial Number)
* Go to the download center and install the latest versions of software and drivers
* Use the search tool to look into topics
* Check the FAQs to be sure your problem hasn't been solved already
* Write in concise and precise ENGLISH Thank you.

My serial Cross and Video is invalid.

Postby Marx on 03 Mar 2017, 17:13


I need to install Cross on my new imac but My serial is invalid.

Posts: 1
Joined: 23 Apr 2013, 04:36

Re: My serial Cross and Video is invalid.

Postby RoJeC on 03 Mar 2017, 21:27

Most common issue is that you try using your Cross license in the Cross DJ version.

The Cross (full) doesn't require the vid license. This only in Cross DJ.


downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
Posts: 4324
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 8 guests

© 2014 Mixvibes