Connect Pioneer CDJ 850 and CDJ 400 to Cross

[ashleyk]

I'm trying to connect my CDJ's to Cross PC software. I was able to connect before, but now the only options are "CDJXDJ Asio" and "Pioneer Mix Asio." When I connect, the instructions say to download the Pioneer Asio Driver and select Pioneer Asio and this is not on the Pioneer website. There are no options for Asio in Cross. I have downloaded all firmware and software updates from the Pioneer Website. Why am I unable to connect my CDJ's via HID?

[Team@Mixvibes]

Hi there,

Could you please contact the support team at support@mixvibes.com?
I will then post the solution here after we find it.

Thanks