Track Loading Error

[Ricky Cifra]

Hi
I am having TRACK LOADING ERROR after formatting my laptop i am using mixvibes 2.0.1 and U-Mix Control Pro 2. Please help thanks

[daniel clark]

what os are you useing ,, and what file types ,, need to see if thease are the cause before suggesting you update your software ,,also give system specs and the reason for not updating to latest version ,,still might suggest it after thease variables are known

[Ricky Cifra]

hi Daniel please see below set up

Windows 7 32 bit
Intel i5 250ghz
4gb ram

Cross DJ 3.3.11
U-Mix Control Pro 2
i formatted my laptop and tried re-installing Cross DJ 3.3.11, the controller can be detected and the keys response also, however when i tried playing mp3's there is no response from the software please help since i will be using this for a wedding thanks

[RoJeC]

Sorry but your description is a little to vague.

Do you still have the same message?

How do you try to load a track now.

Could you try creating a (temporary) new collection. Add a few of your tracks (e.g. open Win explorer and drag^drop on a deck.

Wait for the analyses to finish (for the purpose of this test, so we now for sure that you don't have a deck playing). Then play by mouse click of the play button.

If the track doesn't start or load:
Check if you have selected the right sound card in Preferences > Audio.
Increase latency to a high value (later decrease again till the point you get audio dropouts and stay somewhat safe above that value.

[daniel clark]

screen shot of track loading error ,,kinda thinking the rest of the message is the clue ,,
in your reinstall of os ,,did you re install the sc driver ,,U-Mix Control Pro volume panel,,
screen shot of your audio config in Cross and also in you win system sc set up
you should have the computer sc set as default,,which will allow Cross to use the U M C P sc for its set up ,,
as rojec suggested more info

[daniel clark]

win 10 U-Mix Capture.PNG

:idea: screen shot of my set up ,,win 10 but still the same

[Ricky Cifra]

Hi There
i have the same audio setting as yours, how can i attach photos here?

[RoJeC]

When you reply you should have the option to add attachments. This is right below your text area.

Please add your uploaded file 'in line' after you uploaded. This button is available after you uploaded your capture(s)

[daniel clark]

audio Capture.PNG

:idea: another screen capture ,, untill you get you ability to post attachments

[daniel clark]

the panel on right shows the win audio set up ,useing installed sc as default ,,