just curious as to if this is the computer version for mac ,,if so please regerster the software licence key in the fourm ,,grey header top of topic page
did the solution be found in the topic postings , have to re read ,, and see
re read the topic and solutions ,seems to not have helped you ,,
dont use iTunes myself ,, but info for someone who doese might be helpful ,,
what version of i tunes are you useing ,,