Page 5 of 5

Re: FAQ

PostPosted: 05 Apr 2018, 22:31
by RoJeC
if you add the "/" to the end as is in the post it will work...

Re: FAQ

PostPosted: 07 Apr 2018, 14:37
by Will ZEgal
Indeed. Thanks a lot. It looks like the first post should be edited.

Re: FAQ

PostPosted: 07 Apr 2018, 18:19
by Team@Mixvibes
Fixed the link in the original post.

Sorry for any confusion it may have been causing!

Adam @Mixvibes

Re: FAQ

PostPosted: 09 Apr 2018, 15:41
by Will ZEgal
Nice. Thanks.

Re: FAQ

PostPosted: 07 May 2018, 20:47
by mabellester
It shows how much you guys care of your readers! Thanks a lot for creating a FAQ section here!

Re: FAQ

PostPosted: 14 Aug 2018, 18:41
by SKova
It now looks like the FAQ page is no longer available.

Re: FAQ

PostPosted: 14 Aug 2018, 18:43
by Team@Mixvibes
Thanks for letting us know SKova! I fixed the link so it should work okay now.

Adam @Mixvibes

Grace period for updating to Cross DJ 4?

PostPosted: 25 Mar 2019, 05:04
by OKAndrew
Hello,
I just run into an awkward situation and need some help here.

I just bought my Cross DJ 3 days ago. Then I found that the pre-order and early access for Cross DJ 4 have been out already since March 20, which is only two day before the day I purchased Cross DJ 3. :eek: But I didn't see any, like reminder or something to tell the beta is out through the whole purchase process, and it was at Mixvibes's official shop :(

So my question is:
1) Do mixvibes provide like a grace period for recent purchases to upgrade to Cross DJ 4 license? Or
2) can I get my refund for my Cross DJ 3 license? I can't find any refund policy either.

Or maybe other solutions? Cause to me it sounds so weird if I need to pay again to get the update for what I just bought two days ago.


I also want to suggest to put a brief notation at Mixvibes 's Cross DJ page and Shop page. People like me would love to know if a newer version is already available while they're considering making their purchase, even if it's a beta version.

If I knew that I would just go for Cross DJ 4 beta instead.