WIN7 CONTROL PRO USB NOT WORKING

[tripflex]

After installing Cross DJ and turning on my brand new U-Mix Control Pro it does not install on Windows 7. I can not install any drivers for it, and tried using the drivers directory from the install, still does not work.


Attached is an image of the properties page of the mix control pro.

[daniel clark]

there is a firm ware up date in the download section ,and a updated audio control panel ,,links to follow

[Support@MixVibes]

Try to see with another computer if the device is recognized.

[hemskoc]

Try to see with another computer if the device is recognized.

Yeah try another PC with win 7 if you can and try to install to see if it works on that
Cheer

[daniel clark]

trying to keep a on this topic since evently will get to win 7 and hopfully no problems

[tripflex]

Looks like it's just this installation on my main laptop. Everything else works fine but for some reason it doesn't see the device as the control pro but when i plug it into another laptop with win7 it works fine.

So disappointing...

Why does MixVibes not provide a driver package??

Now i have to setup a VM with Win7 and go through the entire install process just to get the driver file...tsk tsk.

[daniel clark]

while you are on the fourm ,,give info as to whats going on ,,first time see any issues with win 7 and U-Mix Control Pro ,,, need info as to your system spec ,,set up etc ,, what you have tried to get it to work,,info more so, so that the support staff can figure out whats going on,,mainly would like to know before i go to w7,,

[hemskoc]

I dont think there is a major issue with WIN7 issues Daniel, as this is the first one ever so far. Must be something to do with permissions within win 7, or the actual computer settings/ board/ bios drivers settings ect.
Cheers

[tripflex]

I'm an IT consultant so if there was an easy fix i would have already figured it out.

For some reason it keeps recognizing the device as unknown but whenever i try and load it directly to a VM it recognizes it correctly and then the host (being my Win7) crashes it out and says it's an unknown device and Windows has stopped it.

There are plenty of known issues with Windows 7 an error code 43 now i just have to spend hours trying to figure it out and last resort just wiping the system and starting over.

If anybody does have it working on win7 and can post a zip file of the drivers i would be greatly appreciative, that way i can try and manually install the drivers. If you need instructions on how to get the files let me know and i'll put together a tutorial.

thanks

[daniel clark]

for the benift of the support staff please post system spec and all hardware stats,,realy trying to get all info nessary to repliciate the problem,,they dont come online till am freanch time zone ,, this will help speed up the process,,and yes glady want you to post a tutorial once this issue is resolved not a computer savy indivial myself ,but would like to know a solution is possible if i run across it


this migh be a dumb have you looked at the download center for the drivers and the firmware up date,,,

in order not to repetive posting of info you can add your system spec and info in your profile in the siginater section of the user control panel