HELP:NOTHING FROM THE SPEAKERS!

[christopherbra]

Hi

Just got U-Mix Control Pro and running Cross DJ 2.0. Have done simple set up as in manual but after 3 days can't get any sound out of any speakers.

have updated software and firmware. Still nothing.

Please Help ASAP

Chris

[KevMaverick]

If you give us a little more information about your system, we'll try to help.

[Jim B]

Could you please do a screenshot of your audio setup (audio routing) in CrossDJ.

[christopherbra]

/Users/christopherbrazier/Desktop/Screen Shot 2012-08-17 at 08.26.05.png

[christopherbra]

Just to confirm

I have headphones in Headphones socket at front of U-Mix Control Pro
I have USB from controller to Macbook pro
I have read and white cable in red and white Output 1/2 going to speakers

Simple Set up as described in the manual.

Any help greatly recieved

Thanks

Chris

[Blackbrook]

Well, that is absolutely the right setup ... what do you hear if you press cue on one channel? Have you got sound in your headphones? Weird... Master is not sending sound no matter what you are doing? Be aware to check the "Mix" poti and see what happens if you turn it!

[christopherbra]

Thanks

I can cue I think as the mix dial plays what ever deck i've highlighted with headphone icon when the dial is toward cue and then i can hear both A and B Decks when when i move the mix dial towards master. That's correct right?

Might it be a problem with the internal sound setting on my mac?

[Blackbrook]

No Mac user and therefore just little knowledge, but I think you have to configure everything within Cross.
To be sure: You've connected your master from the U-Mix Control Pro's outputs 1/2 to your PA/HiFi, right? If so, open both line faders within Cross and play two tracks. None of them is send out to your PA/Hifi ???

[christopherbra]

correct. really annoying. Headphones / cueing seems to be working fine but still nothing from speakers at all. How's the best way to get this sorted?

thanks

[Blackbrook]

Can you try another programm to check if the outputs of the U-Mix Control Pro work?
Also be sure, that the fader in the U-Mix Control Pro Volume Panel, which is in your task bar, is opened up!