[Windows]BSOD and Minidump

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[Windows]BSOD and Minidump

Postby Technoengineer on 07 Aug 2012, 01:10

Hi

I have experienced numerous crashes using Cross DJ on Windows XP. This one caused a BSOD - I think it said something like "IRQ_LESS_THAN" etc

I was using the U-Mix Control Pro at the time, standard setup (i.e. single channel outputs to mixer).

Before the crash I experienced numerous instances of stuttering, particularly when I was slowly moving a track being cued with the trackball to set the hot cue points.

The BSOD happened about 10 seconds after bringing in a track after hitting the "Sync" button.

Cross DJ had been running for about 2.5 hours. Audio cache is 900MB, physical RAM is 2GB, swap file is set to "Custom", 2046 - 4092 MB. Quiescent memory usage is about 100MB, with a number of non-essential Windows services disabled. No networking was active throughout the session. No Anti-Virus is installed; all that's on the machine is Windows OS and Cross-DJ.

Loaded tracks being mixed were 320 rate MP3 format, about 18MB each in size. CrossDB collection DB file size 924kB. 125 files in collection (the general performance seemed to be better with fewer files in the collection).

Machine is Acer Aspire 1705 Laptop, XP SP 3, HD Seagate Momentus XT 500, write caching enabled.

Cross DJ Version is 2.0.1

Crash Minidump is here:
http://www.diplomat.co.uk/downloads/JC/ ... 412-01.dmp

(also see this:
http://www.memecode.com/docs/minidump.php )

I am a Visual Studio 2005 C++ user, and would be happy to have debug features turned on to help you pinpoint the instability in the Cross DJ program.
Cross 3.1
U-Mix Control Pro (FW 4.2)
Win XP SP3
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Technoengineer
 
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Joined: 31 Jul 2012, 23:45


Re: [Windows]BSOD and Minidump

Postby stick on 08 Aug 2012, 11:53

Hi there,

Thank you for your full report.

The target is to be able to re-trigger this BOSD and find it's origin. Please follow this test order :

1 - Could you first try a hardtest of your system and the U-Mix Control Pro itself, just using it as the default audio interface in a simple player software (winamp or iTunes) for a few hours, and check if you get this BOSD back.

2 - Then could you try the same scenario (tracks synced) using an older version of Cross (<= 1.7.1), and check if you get this BOSD back.

3 - Try using your Cross 2.0.1, but disable the MidiOut in your MIDI preferences (the "MIDI OUT" checkbox), and check if you get this BOSD back.

Let me know your results and thank you again for your support ! :cool:

Best,
Nicolas.
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stick
 
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Joined: 27 Dec 2006, 00:50



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