cannot post anywhere else even though I registered.need help

I purchased the Cross DJ ( not sure this was a good idea now) and my hercules RMX does not work properly with it and I do not know how to edit anything.
BIG problems:
The headphones will not work, I tried going into preferences and setting 3/4 to cue.... but that wont let me.. in fact, there is no option to do so, as stated in another post. I can only set 1 output, not one and 2..... it sets a left and right to a single output, where I should have 1 output for left,and one for right. i cannot get the headphones to work if I click on the monitor headphones. I have it set to duel stereo. still not working. I tried external mixer. I cannot edit anything.
I am getting the feeling that this software is not user friendly. and my FREE virtual DJ responds better.... The stop button does not stop, it plays over and over, while the play button pauses. If I have to go edit the entire map ( which apparently I have to export it and edit it like a text document....really old-school method) i think i will get a refund.... but if anyone thinks they can help, please do....I am getting VERY irritated.
BIG problems:
The headphones will not work, I tried going into preferences and setting 3/4 to cue.... but that wont let me.. in fact, there is no option to do so, as stated in another post. I can only set 1 output, not one and 2..... it sets a left and right to a single output, where I should have 1 output for left,and one for right. i cannot get the headphones to work if I click on the monitor headphones. I have it set to duel stereo. still not working. I tried external mixer. I cannot edit anything.
I am getting the feeling that this software is not user friendly. and my FREE virtual DJ responds better.... The stop button does not stop, it plays over and over, while the play button pauses. If I have to go edit the entire map ( which apparently I have to export it and edit it like a text document....really old-school method) i think i will get a refund.... but if anyone thinks they can help, please do....I am getting VERY irritated.