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				[solved] Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 09:47by Millvaz
				Everything was working fine until yesterday. I plugged my U-Mix Control Pro the power LED was active and all the knobs flashed once as usual. However Cross DJ does not react to any manipulation done on the controller. It does recognize the U-Mix Control Pro as sound card because when I drag a track into the player using the mouse and play it , Cross DJ uses the sound card from the U-Mix Control Pro. But apart of the sound card function my controller has no effect on Cross DJ. 
I tried changing the USB port but nothing worked, I closed the program and opened it again after connecting and powering the controller correctly but the problem remains.I changed nothing in my audio settings of Cross DJ, everything is just like before when everything was working fine. 
 My the firmeware of the controller is up to date 4.2. I am running Cross 1.7 on a windows 7. 
My windows 7 was recently updated but I don'' know in what way it could be the problem.
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 12:00by Support@MixVibes
				Check into the MIDI tab :
- if U-Mix Control Pro is selected when plugged in
- if the tab is flashing in green when you touch a button on the controler (this mean it does receive data).
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 14:50by Millvaz
				the controller is selected when pluged in but the tabs ar not flashing in green when touching a boutton on the controller in the MIDI tab. So as you said it does not receive any data. 
As additional information when plugged, and I touche the shift button on the controler it lights up in orange. maby thios information can help you to give me some advices
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 14:56by Millvaz
				the select buttons also light up when touched green for deck A and red for deck B as usual
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 15:07by Blackbrook
				Millvaz wrote:the select buttons also light up when touched green for deck A and red for deck B as usual
That is, as the shift button, just a hardware feature. Your controller does not send MIDI data. Do you have the latest driver installed? Check the download center 

 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 15:29by Millvaz
				I installed the driver U-Mix Control Pro 1.0.3 volume panel, but nothing changes.
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 15:41by Support@MixVibes
				There is 2 things that can avoid your controller to send data :
- usb audio drivers conflict (often happened with webcam drivers)
- dead controler : doesn't look like it's dead...
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 18:14by Millvaz
				I uninstalled the webcam driver and still not working
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
17 Nov 2011, 18:35by Support@MixVibes
				Before send it back for warranty/services, check on another computer.
			 
			
		
			
				Re: Controller has no effect on Cross DJ
				
Posted: 
18 Nov 2011, 11:02by Millvaz
				Could it be possible that something went wrong with the firmeware update and not the controller is sending no data. In that case is there any way of "formatting" the system of the controller and getting a clean new reinstalation?