Discuss technical issues with the community. Mixvibes staff provides no support on this board.
by djsmithy on 30 Jul 2011, 10:34
Hi peeps.
I have a slight problem.i have recently moved house and bought a laptop.the problem i have is i cant find my setup disk and activation key, so i cant install on my new computar.dieing to get it all setup again but got this hold up.can u help. much love smithy
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djsmithy
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by Hannes on 30 Jul 2011, 11:47
Shure, send a copy of your original invoice to support@mixvibes.comand you´ll be helped. cheers
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Hannes
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by Blackbrook on 30 Jul 2011, 12:41
I am crossing fingers that sending an invoice might help as j-kut said, but this is the official mixvibes statement on lost serials: Tips & Tutorials Forum wrote:Serials- Fill in your serial to get support, viewtopic.php?f=268&t=18922- software says serial is already in use/does not work? Write a message to N-Deep (in english or french) with a proof that it is yours - Lost your serial?- If it is in your profile just copy it from the control panel - If it is in your profile but not the last serial write a message to N-Deep or Support@Mixvibes - you bought it second hand and the other user has it in its profile? Get the login data of the seller's account and write a mesage to N-Deep so that he can transfer the serial to your profile - If it is not in your profile you are lost! No chance to get it back!- where do I find my serial? - Usually it is on the back of your CD sleeve - If you have bought the software online it might be in a mail send to you by the shop
Source: viewtopic.php?f=207&t=19061&start=0Nevertheless as I have said: Crossing fingers! Cheers, Steve
Viele Grüße, Cheers, A plus, SteveWinner Mixvibes 10 years DJ contest 2009
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Blackbrook
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by djsmithy on 30 Jul 2011, 18:26
oooooo.i have a problem never registered the software and dont have the original or any invoice.so basically im mullered.
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djsmithy
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by Blackbrook on 30 Jul 2011, 19:21
The invoice would have been your last chance but if you do not have this one unfortunately all options for recovering your serial are unusable.
Cheers,
Steve
Viele Grüße, Cheers, A plus, SteveWinner Mixvibes 10 years DJ contest 2009
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Blackbrook
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by djsmithy on 01 Aug 2011, 23:23
so basically i am knackered am i.thats crap if so as i have the original box it came in with the serials on the back sure that can be of some use !!!!
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djsmithy
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by Blackbrook on 02 Aug 2011, 09:03
Please contact support@mixvibes.com and tell them what has happened. If anyone in here can help you they do. Again: crossing fingers! Cheers, Steve
Viele Grüße, Cheers, A plus, SteveWinner Mixvibes 10 years DJ contest 2009
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Blackbrook
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by djsmithy on 02 Aug 2011, 16:25
thanks man
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djsmithy
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by community@MixVibes on 03 Aug 2011, 12:19
Hi,
You should of registered your serials on the Forum, as quoted on the Forum Rules: PLEASE.READ.FORUM.RULES.SUPPORT.UPDATE
* Register your software (User Control Panel > Profile > Serial Number) * Go to the download center and install the latest versions of software and drivers * Use the search tool to look into topics * Check the FAQs to be sure your problem hasn't been solved already * Write in concise and precise ENGLISH Thank you.
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community@MixVibes
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