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NO SERIAL NUMBER ?? - Vfx Control [Solved]

http://forum.mixvibes.com/viewtopic.php?f=358&t=20937

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NO SERIAL NUMBER ?? - Vfx Control [Solved]

PostPosted: 03 Jul 2011, 18:28
by VDj Sean T
Dear Mixvibes,

I have recently purchased the Mixvibes Vfx Control from the website http://www.dv247.com. I wanted to install the software to my laptop and I didnt find the serial number of the software on the CD Sleeve as mentioned in the manuel. Kindly respond with the necessary details and I would like to start my work at the earliest.


Regards,
Sean

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 03 Jul 2011, 18:42
by Jim B
Sean,

Could you please send a PM or email to support@MixVibes.com or community@MixVibes.com, explain your situation and if you can provide a copy of a sale invoice or receipt too.

I'm sure they will be able to sort you out.

BTW, The team work Office hours during the week.

Hope that helps, mate ;)

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 03 Jul 2011, 18:43
by Hannes
Hey,

I guess you already serached the whole box it came in?!!?
Be Sherlock Holmes ;)

If it really isn´t in there, contact n-deep or support@mixvibes via pm.

regards
J

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 03 Jul 2011, 19:32
by VDj Sean T
Jim B wrote:Sean,

Could you please send a PM or email to support@MixVibes.com or community@MixVibes.com, explain your situation and if you can provide a copy of a sale invoice or receipt too.

I'm sure they will be able to sort you out.

BTW, The team work Office hours during the week.

Hope that helps, mate ;)


Hey Jim,

I have sent a message to the support and the community ids. I hope to God this issue solves easily. I have the invoice with me. My cousin bought it for me from the UK and sent it over to India. I have mentioned my hardware serial number too for their reference. Thanks so much for the reply

Sean

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 03 Jul 2011, 19:34
by VDj Sean T
j-kut wrote:Hey,

I guess you already serached the whole box it came in?!!?
Be Sherlock Holmes ;)

If it really isn´t in there, contact n-deep or support@mixvibes via pm.

regards
J


Hey J,

Honestly man, I think I was better than sherlock this time... I had couple of extra eyes on it too... Sent the mail to mixvibes guys providing the hardware serial number. Hope it solves early so much work ahead! :-(

Sean

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 04 Jul 2011, 10:53
by community@MixVibes
Got your E-Mail and answered you, hope we will find a solution asap!

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 05 Jul 2011, 16:32
by VDj Sean T
Got my serial, Activated it.... Thanks a ton Mixvibes!!

community@MixVibes wrote:Got your E-Mail and answered you, hope we will find a solution asap!

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 05 Jul 2011, 17:25
by community@MixVibes
VDj Sean T wrote:Got my serial, Activated it.... Thanks a ton Mixvibes!!

community@MixVibes wrote:Got your E-Mail and answered you, hope we will find a solution asap!


Great to hear that, hope you are enjoying your new software :)

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 05 Jul 2011, 20:19
by Jim B
I'll put this down as Solved ;)

Re: NO SERIAL NUMBER ?? - Vfx Control

PostPosted: 06 Jul 2011, 10:30
by community@MixVibes
Jim B wrote:I'll put this down as Solved ;)


Great moderation work Jim!
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