help

[DJay Jaxx]

Hi everyone.. I'm new to this site. I have brought a Envivo usb DJ controller CrossDjLE and I have tried everything and still can not get the controller to work. In the forums it advises to enter serial number which I have done on my profile page..Can anyone help me please.

[RoJeC]

Hi, Welcome to MixVibes.
Sorry for the delay. Seems your question is out there for a while.

Maybe you got it to work meanwhile.

Please provide some info on what you did, what OS, what Cross version. Is the controller recognized by the OS. Have you rebooted.

The controller has to be recognized by the OS before Cross is started.