 
  
 good software and good hardware 

 check the download section and load the firmware for the controller,,see if that resolves the issue,, if not then a littlle bit more info as to whats going on,,also the system setup to see if that might be part of the problem,,  
 
  
 there is also the release canidate version ,, but not trying to get you to download till you get you issues resolved 
 
  
 there also might be similiar occurences/problems on the fourm that have been resolved that might be helpful 
 
  
 ohh welcome to mixvibes fourm 
 
  