orson wrote:o.k., to Mixvibes Support: this thread is now 5 weeks old.
I didn't get a solution for the loop-problem, i also got neither a state-report about if the BUG was tested nor any message by support. Annoying.
There is just two words for this: That's poor.
I think the message is still on the first page.
support@mixvibes wrote:- there might be an issue with the smart loops feature, ticket opened.
There IS a BUG with smart-loops in MV 7.4, i'm sure and it was reported by others too.
That's why a ticket is already open.
I'm working in a software-company myself and just to say it clearly:
if we did such a kind of "support" to a customer, this customer would give us a kick in the a** and take his money to go somewhere.
If your software is too cheap to give support and bugfixing - don't sell it at this price.
I would also have paid 150 Euro for the package, but then with support.
If i wanna have no support and do-it-myself then i can take open-source software like mixx and xwax (both very good apps).
Hoping to get some answer ...
orson
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