Error when run Mixvibes Producer

[lpsgomes]

Hello everyone.
I would like to ask if someone has the same error as i have.
I have Mixvibes PRO 6 installed, with correct CD-Key and activated.
I downloaded the update to MixVibes Producer, I install it in another directory, as recommended by support team, and when i run MixvibesProducer.exe i get this windows error message: "Bad Command Processed."

I have windows Vista, and PRO 6 runs perfectly.
I already tried to uninstall both versions, and install them again. But still the same error.

Can anyone help me with this? Urgent.

Thank you,
Luis Gomes

[polocorp]

Hi Luis, which version of VISTA do you have ?

[lpsgomes]

Hi,

I have Windows Vista Ultimate, 32 bits.

[N-deep]

Can you try to click on the reset.exe program? It's available in the MixVibes' installation repertory.

[lpsgomes]

Hi,

I already did that, in both folders, of MixVibes 6 and Producer.
And still doesn't work.
In the beginning i thought that error message could be a validation problem, of Cd-Key, because it was not requested in installation of Producer update. But it was told me that is supposed to work like that, without cd-key.

It's getting difficult to solve this problem

Any more ideas?

Thank you,
Luis