Mixvibes software output problems

[jlucas27]

My first issue when first setting up mixvibes was that the sound quality was unbearably poor. I then downloaded updates for the program and driver and this issue was slightly improved with the sound becoming almost satisfactory. However it is still very muffled and poor quality compared to the capability of my speakers when being used with either my laptop or the decks alone. If the input level is any higher that 2 bars then the sound quality worsens drastically although I know my speakers can perform much louder and clearer sounds usually.

Now a new probem has also begun to occur where the 2nd deck becomes assigned to channel one and I cannot click it to change it back as nothing happens. This can temporarily be fixed sometimes by using the install wizard however it then jumps back to channel 1 when doing anything.
Please can you help as this is becoming more and more frustrating and I am yet to get any satisfactory use out of my product.

This is the config report currently where both decks are stuck on channel 1:

Config 2012/09/04 18:59

OS= Service Pack 1 build=7601 processor=PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
MixVibes DVS version=7.218 DLL langage=US version=7.210

System Setting
--------------------
Load in Ram Channel1= Yes Channel2= Yes
Load memory time limit=13 Load time=rapid
Low gui priority=Yes Equalization bypass=Yes
MultiInstance=No

General Setting
--------------------
Nb Mixer Channels=2 Nb Samples=16
Windows Caption=No Theme=0
TAG V1=Yes TAG V2=Yes

Mix Setting
--------------------
AutoCue=Yes AutoGain=Yes AutoBpm at Load=No
Display Pitch=Yes Auto Match at load=No
Bpm Range min=78 max=150
Loop in bar boundaries=Yes Security=No History=Yes
Compressor=No Limiter=No

Sound Configuration
--------------------
Nb Sound=1 Nb Mixer=0
Managment Type ASIO
Device=MixvibesAsioUMix44 AsioVersion=0 DriverVersion=2
Latency=6 Driver sampling=44100 Nb Input=4 Nb Output=4
Managment Type ASIO
1-U-MIX44 Sound Device 1 2-U-MIX44 Sound Device 2

Vinyl Configuration
--------------------
Vinyl1 connected=vinyl version 2
Audio=ASIO source=0:U-MIX44 Sound Device 1-U-MIX44 Sound Device 2
Mode=absolute
Riaa=No Preamp Left=31 db Preamp Right=30 db Noise Filter=0 Hz
45T=No InverseLR=No PhaseInv=Yes
Decalage=0 ms Time limit=720000 ms
Silence seuil=-40.000 db SNR=40 db

Config Bypass Riaa=No Preamp=0 db Noise Filter=0 Hz Input Latency=0 ms

Vinyl Stats (turntable pitch set to 0 play at normal way)
Time code percent=0.500 Volume max left=0.407 Volume max right=0.407 Volume optimum=0.370
Speed Average(100ms)=0.000 Speed Average(1s)=0.000 Speed Average(3s)=0.000


Vinyl2 connected=vinyl version 2
Audio=ASIO source=2:U-MIX44 Sound Device 3-U-MIX44 Sound Device 4
Mode=absolute
Riaa=No Preamp Left=27 db Preamp Right=23 db Noise Filter=0 Hz
45T=No InverseLR=No PhaseInv=Yes
Decalage=0 ms Time limit=720000 ms
Silence seuil=-40.000 db SNR=40 db

Config Bypass Riaa=No Preamp=0 db Noise Filter=0 Hz Input Latency=0 ms

Vinyl Stats (turntable pitch set to 0 play at normal way)
Time code percent=0.500 Volume max left=0.000 Volume max right=0.000 Volume optimum=0.370
Speed Average(100ms)=0.000 Speed Average(1s)=0.000 Speed Average(3s)=0.000

[Blackbrook]

The config report says there is just one stereo output on your audio interface. It seems to be a driver issue

[Support@MixVibes]

If the input level is any higher that 2 bars then the sound quality worsens drastically although I know my speakers can perform much louder and clearer sounds usually.

Can you explain me the relationship between volume of the timecode input and quality of the master outputs ?

I mean even without inputs you can still have output or are you trying to play real vinyl in bypass mode ?

Now a new probem has also begun to occur where the 2nd deck becomes assigned to channel one and I cannot click it to change it back as nothing happens. This can temporarily be fixed sometimes by using the install wizard however it then jumps back to channel 1 when doing anything.

How many outputs did you set into Preferences/Options/Soundcard ?
What driver is selected ?
How is routed the audio when you click on the setup box ?

[jlucas27]

The config report says there is just one stereo output on your audio interface. It seems to be a driver issue

Usually it is set on 2 outputs this must of just been accidental when troubleshooting. The problem doesn't change when set to two. When first trying to solve these problems I updated the driver and program which is what improved the quality to what it is now. If it is still a driver issue how can I solve it.

"Can you explain me the relationship between volume of the timecode input and quality of the master outputs ?
I mean even without inputs you can still have output or are you trying to play real vinyl in bypass mode ?"

By this I meant that the louder the volume on the laptop the worse the sound quality gets so have the speakers full and laptop as low as possible optimises what sound quality there is. However this brings up the volume of the buzz/hum that seems to come from using mixvibes: this was not present before the updates when the sound quality was worse and only starts when the mixvibes program is open, however this is the least of my problems if the others are solved. Bypassing and using actual vinyl also results in even worse sound quality as it runs through the program but i know directly playing it there are no problems.

"How many outputs did you set into Preferences/Options/Soundcard ?
What driver is selected ?
How is routed the audio when you click on the setup box ?"

There are currently 2 outputs set for the output and the output device is and the output device is "MixvibesAsioUMix44".
The setup has U-Mix sound device 1 and 3 on the left and 2 and 4 on the right with monitor on the second row.

[Support@MixVibes]

By this I meant that the louder the volume on the laptop the worse the sound quality gets so have the speakers full and laptop as low as possible optimises what sound quality there is.

Does the soundcard feed the mixer in phono ? You should use a Line input.

However this brings up the volume of the buzz/hum that seems to come from using MixVibes: this was not present before the updates when the sound quality was worse and only starts when the MixVibes program is open, however this is the least of my problems if the others are solved.

Did you try to see if this static noise wasn't from an electrical source ? Some computer does this with usb soundcards.

Bypassing and using actual vinyl also results in even worse sound quality as it runs through the program but i know directly playing it there are no problems.

There is obviously something wrong with your setup, you certainly doing a double riaa conversion or not conversion at all.

There are currently 2 outputs set for the output and the output device is and the output device is "MixvibesAsioUMix44".
The setup has U-Mix sound device 1 and 3 on the left and 2 and 4 on the right with monitor on the second row.

That's correct.

u44_w7.JPG

U44_1.jpg

And your levels, timecodes should look like the deck 2.

U44_2.jpg