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Lost software CD for Silvercrest USB Mixer

PostPosted: 28 Jul 2016, 21:09
by Simion Ursache
Hi,

I have purchased some time ago, an MIDI controller from Lidl

SILVERRCEST SDJ 100 A1
serial number: G27241010135

How can i get/download the Cross DJ LE software it came with ?

Thanks in advance,
Simion

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 28 Jul 2016, 21:33
by RoJeC
The Cross LE software is bundled with the controller by the controller manufacturer. A cd with key at its sleeve.

If you register the key in your user profile you can also download the most recent Cross LE version.

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 28 Jul 2016, 21:45
by Simion Ursache
Hi Ronald, thanks for the quick reply !

I tried to enter the above serial number and got an error that is not correct. As said, I have lost the cd with the sleeve and I do not have anything else except the controller and usb cable.

so what should I do next ?

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 28 Jul 2016, 22:16
by RoJeC
You could try sending an email to support@mixvibes.com. Add the purchase info if possible.

Mixvibes doesn't have any info on which controller is sold with which license key. So you're at the courtesy of Mixvibes.

If you're in a hurry the only option you have would be purchasing 'Cross DJ'.

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 29 Jul 2016, 08:42
by Simion Ursache
Ok, i see.

I already have the Cross DJ licensed for Mac, bought via iTunes. Is there a possibility to use the same license for Windows ? I hope i don;t need to buy it again ...

Thank you !

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 29 Jul 2016, 14:07
by discopex
Simion Ursache wrote:Ok, i see.

I already have the Cross DJ licensed for Mac, bought via iTunes. Is there a possibility to use the same license for Windows ? I hope i don;t need to buy it again ...

Thank you !


Yes, you need to add your serial to your profile which enables you to downloads section of the forum. A Cross licence can be used for two computers.

Re: Lost software CD for Silvercrest USB Mixer

PostPosted: 01 Aug 2016, 08:52
by Simion Ursache
I can't find in the Mac app the serial number. Do you know where this can be found ?