Lost software CD for Silvercrest USB Mixer

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Lost software CD for Silvercrest USB Mixer

Postby Simion Ursache on 28 Jul 2016, 21:09

Hi,

I have purchased some time ago, an MIDI controller from Lidl

SILVERRCEST SDJ 100 A1
serial number: G27241010135

How can i get/download the Cross DJ LE software it came with ?

Thanks in advance,
Simion
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Simion Ursache
 
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Re: Lost software CD for Silvercrest USB Mixer

Postby RoJeC on 28 Jul 2016, 21:33

The Cross LE software is bundled with the controller by the controller manufacturer. A cd with key at its sleeve.

If you register the key in your user profile you can also download the most recent Cross LE version.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Re: Lost software CD for Silvercrest USB Mixer

Postby Simion Ursache on 28 Jul 2016, 21:45

Hi Ronald, thanks for the quick reply !

I tried to enter the above serial number and got an error that is not correct. As said, I have lost the cd with the sleeve and I do not have anything else except the controller and usb cable.

so what should I do next ?
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Simion Ursache
 
Posts: 4
Joined: 28 Jul 2016, 20:58


Re: Lost software CD for Silvercrest USB Mixer

Postby RoJeC on 28 Jul 2016, 22:16

You could try sending an email to support@mixvibes.com. Add the purchase info if possible.

Mixvibes doesn't have any info on which controller is sold with which license key. So you're at the courtesy of Mixvibes.

If you're in a hurry the only option you have would be purchasing 'Cross DJ'.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: Lost software CD for Silvercrest USB Mixer

Postby Simion Ursache on 29 Jul 2016, 08:42

Ok, i see.

I already have the Cross DJ licensed for Mac, bought via iTunes. Is there a possibility to use the same license for Windows ? I hope i don;t need to buy it again ...

Thank you !
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Simion Ursache
 
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Joined: 28 Jul 2016, 20:58


Re: Lost software CD for Silvercrest USB Mixer

Postby discopex on 29 Jul 2016, 14:07

Simion Ursache wrote:Ok, i see.

I already have the Cross DJ licensed for Mac, bought via iTunes. Is there a possibility to use the same license for Windows ? I hope i don;t need to buy it again ...

Thank you !


Yes, you need to add your serial to your profile which enables you to downloads section of the forum. A Cross licence can be used for two computers.
Thinkpad X240, 8 Gb / 512Gb SSD
running Cross 3.4.3 64-bit
Allen & Heath K2, Pioneer DJM-450
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Re: Lost software CD for Silvercrest USB Mixer

Postby Simion Ursache on 01 Aug 2016, 08:52

I can't find in the Mac app the serial number. Do you know where this can be found ?
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