Version 3.3.11 has fixes.
Please upgrade first.
To do so :
1. register your license in your user profile
2. download version 3.3.11 from "downloads" link at the right
3. install
4. Then follow the instruction
connectCDJ.png
If still not working, please explain what you did and how you have your setup connected.
You do not have the required permissions to view the files attached to this post.