Page 1 of 1

Seriennummer ungültig

PostPosted: 05 Oct 2015, 18:19
by DJBrothers
Wenn ich meine Seriennummer eingebe steht dort immer, dass sie ungültig ist:( Kann mir da vielleicht einer helfen? :D

Re: Seriennummer ungültig

PostPosted: 05 Oct 2015, 19:51
by RoJeC
What product do you use.
What version do you have installed.
Is it at your PC or the user profile at the forum (please register it there if you didn't)

How/where did you purchase the product.

Re: Seriennummer ungültig

PostPosted: 06 Oct 2015, 16:53
by DJBrothers
I'm using the Cross 3.3.10 version and I bought it on the official website. It is still on my PC but now i have a macbook and when i want to register it, it says that the serial number is invalid.

Re: Seriennummer ungültig

PostPosted: 06 Oct 2015, 23:14
by daniel clark
:idea: by putting the serial # in your profile you can access the download section to get the latest version weather it win os or mac os ,, ,,check the cap/dash spacing has to be typographial correct ,, :idea: let us know if this problem persists :idea:

Re: Seriennummer ungültig

PostPosted: 07 Oct 2015, 17:47
by DJBrothers
i really tried everything, but it doesn't work still. I don't get the access to the download section.

Re: Seriennummer ungültig

PostPosted: 07 Oct 2015, 22:30
by daniel clark
DJBrothers wrote:i really tried everything, but it doesn't work still. I don't get the access to the download section.

see if we can get you some help in the background :idea: :mrgreen:

Re: Seriennummer ungültig

PostPosted: 07 Oct 2015, 22:37
by RoJeC
Try sending your info to contact-team@mixvibes.com.

recently it could bounce occasionally but it should have been fixed...

Re: Seriennummer ungültig

PostPosted: 13 Oct 2015, 11:42
by Team@Mixvibes
Hi,

You can also reach us at this address: support@mixvibes.com

Re: Seriennummer ungültig

PostPosted: 13 Oct 2015, 11:44
by daniel clark
DJBrothers wrote:I'm using the Cross 3.3.10 version and I bought it on the official website. It is still on my PC but now i have a macbook and when i want to register it, it says that the serial number is invalid.