well you got the first part correct ,,,regerstering the software now we will need some info as to systemm set up ,ie computer os and sound card set up ,, any other info to give us a idea of what you have ,, also what exactly not working will post a link for the manual if you havent looked at it already ,,might be some info there that might help , also maybe a link for the controller to see that info also and welcome to mixvibes
January 2012 Mixvibes DJ of the month MEMBER OF: C00l People MV Society
2014 dell XPS8700 intel core i5 4400@3.10ghz 12 gigs DDR3 ram NVDIA GeForce GT635 Win 10 /64 bits OS Realteck 7.1 Home USB sound dogle Asus VE247H monitor Logitec G-15 ser 1 gaming keyboard U-Mix Control Pro 2
well you got the first part correct ,,,regerstering the software 
now we will need some info as to systemm set up ,ie computer os and sound card set up ,, any other info to give us a idea of what you have ,,
