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Can't access tech support forums / also Ubuntu??

PostPosted: 05 Dec 2014, 19:09
by ldorio
Hello,

I've been sending PMs for support for the past couple of days, but nobody seems to be able to answer me. I know you're not supposed to send a PM for support, but my problem is that I *CAN"T* access the Cross Tech Support Forums.

I've been registered since 2006, so, why is my access removed?

Also, can I please have access to the Ubuntu preview version?

Can someone get back to me, please?

Re: Can't access tech support forums / also Ubuntu??

PostPosted: 05 Dec 2014, 19:14
by daniel clark
:cool: if you have pm unclevibes with this info ,,he will be the person to contack,, hes the web master ,, also thinking the ubuntu section/trail is closed ,, more info on that from someone who knows,,

right now try deleting the board cookies at tab on bottom of pages , maybe deleting browsers cookies also ,, :cool:

Re: Can't access tech support forums / also Ubuntu??

PostPosted: 05 Dec 2014, 19:15
by ldorio
daniel clark wrote::cool: if you have pm unclevibes with this info ,,he will be the person to contack,, hes the web master ,, also thinking the ubuntu section/trail is closed ,, more info on that from someone who knows,,

right now try deleting the board cookies at tab on bottom of pages , maybe deleting browsers cookies also ,, :cool:


Already PMed, but thanks for the suggestion.

Re: Can't access tech support forums / also Ubuntu??

PostPosted: 09 Dec 2014, 17:45
by ldorio
Almost a week has gone by and no response from either of my PMs to UncleVibes, also still no access to the forums.

Meanwhile I want to report some bugs on Cross 3.38 *shrug*

Re: Can't access tech support forums / also Ubuntu??

PostPosted: 09 Dec 2014, 18:13
by daniel clark
:cool: post the issues here since unable to acess reg Cross tech support fourm ,, will move as resolved :cool:

Re: Can't access tech support forums / also Ubuntu??

PostPosted: 09 Dec 2014, 18:48
by RoJeC
Hi, please follow Daniel's suggestion if you can't post, but I noticed you have recent posts in the tech forum present.

e.g. viewtopic.php?f=358&t=34058&p=198437#p198437

Ubuntu is closed for everyone to avoid questions on something that's not available till it is again (please don't read a promise here). It's up to the Devteam.

Could you try accessing from a different device to check if that is possible. We haven't seen anyone asking for credentials that were in place before.... But maybe your long history with MV causes a unique problem...