Lost license key

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Lost license key

Postby Gazfunk on 27 Oct 2014, 16:14

Apologies if this topic should be elsewhere...

I bought a usb mp3 mixer a few years ago and it came with a Cross DJ software cd. However, I have since changed my laptop and whilst I still have the software cd I cannot find the cover which contains the licence key.

Can anyone advise how I can go about getting a new one (without having to pay again)?

Thanks!

G
Gazfunk
 
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Re: Lost license key

Postby daniel clark on 27 Oct 2014, 16:28

:cool: sorry to say you might be out of luck :frown: part of the process is regerstering in the fourm ,, because mixvibes has no way of knowing who purches its softwre /hardware bundels ,, regerstering gives proof of purches and the benifits of ownership , , there is but one choice ,, you can try the free version and or the demo to see what new features are implemented to help you with your choice ,, :cool:
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Re: Lost license key

Postby RoJeC on 27 Oct 2014, 16:29

Maybe you registered by a different username....

Maybe the original purchase information shows info...
Ronald

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Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Re: Lost license key

Postby Gazfunk on 27 Oct 2014, 16:45

Thanks for the info. I never registered it at the time (I suppose I just installed the program and didn't really know it had to be registered).

As it wasn't a piece of software I bought specifically, I wasn't aware whether it was any good or not (it came bundled with my usb mixer)

I downloaded the free program as suggested but it didn't allow me to use my usb mixer with it unless I paid for an upgrade, so it was pointless for me.

I really don't want to have to pay more money for something I already paid for and have the original disc for. I might just try and see if there are any other mixing software programs for free that will allow me to use my usb mixer with it.

Thanks,

G
Gazfunk
 
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Re: Lost license key

Postby RoJeC on 27 Oct 2014, 17:27

OK. This would mean you also never upgraded.
The service has always been there so DJ's always have access. Irrespective of their CD or version.

You could give RecordBox a try. If you want more functionality you can use the data with Cross.
Ronald

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Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



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