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Incompatibility of CrossDJ with latest Mac OS X software???

PostPosted: 16 Oct 2014, 01:37
by Marc Wouters
I'm running Mac OS X 10.9.5 (13F34) and I can't see plain text neither in the preferences neither in the maps of the program CrossDJ.
I bought the software in the iTunes store.

Same problem with the demo version of CrossDJ on this site.

Incompatibility of CrossDJ with latest Mac OS X software???

What do I do?

Can I have technical support on this matter?

If the software doesn't function on my Mac, how do I get my money back? I used my Visa credit card in the iTunes store.

Re: Incompatibility of Cross DJ with latest Mac OS X softwar

PostPosted: 16 Oct 2014, 09:39
by RoJeC
I think I noticed this a few times over the years. As I'm not a Mac user I don't know the details, but it likely has to do with fonts setup at your MAC and pretty easy to solve.

I'll try searching in the forum and post a link here.
copied the DevTeam suggestion..
==
The font Cross rely on has probably disappeared from your mac.
Check if 'Arial' is still there and reinstall it if not.
==

Re: Incompatibility of Cross DJ with latest Mac OS X softwar

PostPosted: 28 Oct 2014, 13:00
by Stormcaller
Working fine in Mavericks. Not tried it in Yosemite yet.

The unwritten rule of pro audio- never update OSX or iOS straight away. Give it at least a few months and make sure everything is compatible before you do.

I have access to a Yosemite machine at home, I will test it when I get back there and see if I can reproduce the fault.