Cannot update (despite having entered serial number)

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Cannot update (despite having entered serial number)

Postby Daoran Zhong on 29 Aug 2014, 21:00

Hi everyone I am using Cross DJ 2.1 and I get the notification of updating every time I open the program. However on the website it says access denied as I haven't entered my serial number, which I have entered a million years ago. I have learnt that this is a problem shared by lots of users and who should I send PM to fix this or there is no way to upgrade at all? I sent a PM to unclevibes a week ago but there isn't any response so far. Gutted.
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Re: Cannot update (despite having entered serial number)

Postby daniel clark on 30 Aug 2014, 06:05

:cool: just curious what hardware /software combination are you using :?:

:eek: also have you tried deleting the board cookies and your browser cookies ,, if still at a impass please pm uncle vibes again , :cool:
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Re: Cannot update (despite having entered serial number)

Postby UncleVibes on 30 Aug 2014, 12:20

You are using Cross DJ LE
Update here: downloads.php?cat=66
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Re: Cannot update (despite having entered serial number)

Postby Daoran Zhong on 31 Aug 2014, 06:32

UncleVibes wrote:You are using Cross DJ LE
Update here: downloads.php?cat=66


Thanks I've got it downloaded.
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Re: Cannot update (despite having entered serial number)

Postby reyman on 13 Sep 2014, 16:50

I lost my serial number how do I get it back
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Re: Cannot update (despite having entered serial number)

Postby daniel clark on 13 Sep 2014, 16:57

reyman wrote:I lost my serial number how do I get it back

yep that might be a problem ,, understand you have lost the cd sleeve that had the licence key on it ,, :eek: and failed to regerster it in the fourm ,, if this is the case then all is not lost ,,you just have to purches the software again ,, mixvibes doesnt keep track of who purches the software ,,and regerstering it in the fourm is how they do it ,,
now if your purches was through the web shop then if you still have the confirmation e mail ,, then p m this info to unclevibes and he might be able to rectify this , :cool

see you have the dixon first mix listed ,, you maybe able to contack the retailer with your purches info in order to get it replaced ,, :idea:
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January 2012 Mixvibes DJ of the month
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:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
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NVDIA GeForce GT635
Win 10 /64 bits OS
Realteck 7.1
Home USB sound dogle
Asus VE247H monitor
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