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Cross 2.6 crahses upon opening

PostPosted: 30 Jan 2014, 23:23
by dan_harrington_
Every time I open Cross it crashes instantly with the message 'Cross DJ has stopped working.' There are no solutions I have found, what should I do? This is the error report:

Problem signature
Problem Event Name: APPCRASH
Application Name: Cross-DJ.exe
Application Version: 2.6.0.0
Application Timestamp: 524183c3
Fault Module Name: Cross-DJ.exe
Fault Module Version: 2.6.0.0
Fault Module Timestamp: 524183c3
Exception Code: c0000005
Exception Offset: 013cf119
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Re: Cross 2.6 crahses upon opening

PostPosted: 30 Jan 2014, 23:54
by Hannes
Hi,

board rules:


- only 1 thread per issue.
- fill in your serial to get support

The OS Version says it's Vista, Vista is not supported anymore afaik.

Re: Cross 2.6 crahses upon opening

PostPosted: 31 Jan 2014, 12:52
by sylMV
Unfortunately windows' crash reports are quite useless...

And yes Vista is not officially supported despite there's no real reason it couldn't work if you don't use video.

It might be due to a corrupted settings file. You can try moving it out of the way (backup it and send it to me if it fixes) before launching Cross again.

File path: C:\users\your_username\AppData\Roaming\MixVibes\Cross\Cross.settings