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cant set up cue to route through headphones

PostPosted: 11 Nov 2013, 19:26
by ajklatt
I have a mac and can't set up my microphone to cue. seems there isn't an option to use second output for the cue on the sound card. I know this may be a common issue, but i just don't get it.

Re: cant set up cue to route through microphones

PostPosted: 11 Nov 2013, 19:28
by ajklatt
sorry, meant to say headphones, not microphone. can't route headphones out of output 2 or headphone jack with a mix track pro. For the cue, not master.

Re: cant set up cue to route through microphones

PostPosted: 11 Nov 2013, 20:13
by daniel clark
:cool: :cool: first thing first ,,,regerster your software licence key on the fourm,, user control panel/profile/serial # ..to gain access to proper topic pages and the download section to be able to update your software :cool:

Re: cant set up cue to route through headphones

PostPosted: 12 Nov 2013, 00:11
by ajklatt
my version is brand new. Version 2.6.0 from the applications store.

Re: cant set up cue to route through headphones

PostPosted: 12 Nov 2013, 00:17
by ajklatt
where do i find my serial # on a downloaded version of Cross?

Re: cant set up cue to route through headphones

PostPosted: 12 Nov 2013, 02:04
by daniel clark
:cool: :cool: its on the cd sleeve if you have a hard version of the software,,,its called the licence key :cool
should be on the e mail activation notice :cool:

Re: cant set up cue to route through headphones

PostPosted: 12 Nov 2013, 02:07
by daniel clark
ajklatt wrote:my version is brand new. Version 2.6.0 from the applications store.

have too look for the topic page offering licences for app store software

viewtopic.php?f=262&t=23678

Re: cant set up cue to route through headphones

PostPosted: 12 Nov 2013, 02:32
by ajklatt
yeah, i have to email them the purchase email that Apple sends like a week later. Im beginning to regret this purchase already. Its seems mac, mix track pro and Cross DJ are somewhat incompatible.

Re: cant set up cue to route through headphones

PostPosted: 14 Nov 2013, 12:44
by sylMV
ajklatt wrote:yeah, i have to email them the purchase email that Apple sends like a week later. Im beginning to regret this purchase already. Its seems Mac, mix track pro and Cross DJ are somewhat incompatible.


These are compatible.
In Cross audio settings:
- check you correctly selected the mixtrack pro as audio device.
- chose "Dual Stereo" as routing mode.

If still doesn't work, please post a screenshot of your Cross audio settings page.

Re: cant set up cue to route through headphones

PostPosted: 18 Nov 2013, 02:34
by ajklatt
I don't know what the issue is. I thought it was the mixer I bought and returned it and got a different one. New one (hercules RMX2) is doing the same thing. Cue and master are both going to the speakers. Im really thinking it is a Cross problem. I can't figure it out. Not sure how to post a screen shot otherwise i would. Settings are to dual stereo.