My DVS Ultimate not working

I brought a brand new DVS Ultimate yesterday for mixing at home plugged in U-Mix sound card and installed drivers on disc when I go to calibrate my turntables it says there not connected I go to settings and vinyl cd settings and no movement on timecode I am using technics 1210s and Vestax Pmc mk 2 it keeps saying no input connected any help would be great as I starting to lose my mind lol also the screen is tiny don't have a full screen either for some reason