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why cant I post in tech support..?

PostPosted: 10 Sep 2013, 13:58
by gillies2001
Does anyone know why I cant post anything in the tech support forum..? I am a registered owner of Cross DJ and have my serial number listed like it says to do in the forum rule but still when I log in the 'New Topic' button disappears...?
Any help would be appreciated!
Regards

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 14:02
by sylMV
Try to delete the cookies.
I've tested your permissions, and you are allowed to post.

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 14:29
by gillies2001
sylMV wrote:Try to delete the cookies.
I've tested your permissions, and you are allowed to post.


Awesome! thanks for the quick response!
Giles

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 14:31
by sylMV
You're welcome!

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 14:32
by gillies2001
sylMV wrote:Try to delete the cookies.
I've tested your permissions, and you are allowed to post.


No sorry thought I had it for a minute than, still not allowed...? any other ideas?
Thanks!

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 14:53
by sylMV
gillies2001 wrote:
sylMV wrote:Try to delete the cookies.
I've tested your permissions, and you are allowed to post.


No sorry thought I had it for a minute than, still not allowed...? any other ideas?
Thanks!

Logout-login ?
Restart your browser?
Try another browser?

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 15:10
by gillies2001
sylMV wrote:
gillies2001 wrote:
sylMV wrote:Try to delete the cookies.
I've tested your permissions, and you are allowed to post.


No sorry thought I had it for a minute than, still not allowed...? any other ideas?
Thanks!

Logout-login ?
Restart your browser?
Try another browser?


Yeah I've tried all of the about still no luck...? hmmm :/

Re: why cant I post in tech support..?

PostPosted: 10 Sep 2013, 16:36
by sylMV
I tried to re-add you to the authorized group of users.
Please try again.

Re: why cant I post in tech support..?

PostPosted: 11 Sep 2013, 13:02
by gillies2001
sylMV wrote:I tried to re-add you to the authorized group of users.
Please try again.


Awesome sylMV your the man! As a new member to Cross I'm definitely loving the quick replies! Service ++
Regards

Re: why cant I post in tech support..?

PostPosted: 11 Sep 2013, 13:26
by UncleVibes
I think it's ok now... Something weird on our side.