Question about IOn Discover DJ software (Cross LE)

Hello. For some reason I cannot post in the technical support forum that I think this topic should go into as I am being told that my serial number is invalid.
Anyways, I purchased an Ion Discover DJ a few days ago which came with what I think is Cross LE 1.3.2. I have gotten everything working for the most part, but I just have one issue.
I cannot listen to the cue for a deck by itself with the crossfader set in the middle. What I would like to do is leave the crossfader in the middle and mix purely with the volume knobs for each deck. However, when I attempt to do this and listen to the cue, the volume knob for a given deck seems to control both the cue volume and the master volume for that deck at the same time despite the separate virtual cue level knob on the software interface.
I am using a soundblaster 4 for the master output and a UCA222 USB sound card for the cue, I have both of them set up using ASIO4All. I have the mode set to dual stereo, with output one being the soundblaster and output 2 being the UCA222 (phones). Like I said, pressing the cue/monitor button does give me sound in just the headphones, but I cannot monitor a deck independent of the volume knob for that deck which does not make sense to me (why have a separate virtual cue level knob?). Please let me know if you would like to to provide any additional info, and thanks for the help.
Anyways, I purchased an Ion Discover DJ a few days ago which came with what I think is Cross LE 1.3.2. I have gotten everything working for the most part, but I just have one issue.
I cannot listen to the cue for a deck by itself with the crossfader set in the middle. What I would like to do is leave the crossfader in the middle and mix purely with the volume knobs for each deck. However, when I attempt to do this and listen to the cue, the volume knob for a given deck seems to control both the cue volume and the master volume for that deck at the same time despite the separate virtual cue level knob on the software interface.
I am using a soundblaster 4 for the master output and a UCA222 USB sound card for the cue, I have both of them set up using ASIO4All. I have the mode set to dual stereo, with output one being the soundblaster and output 2 being the UCA222 (phones). Like I said, pressing the cue/monitor button does give me sound in just the headphones, but I cannot monitor a deck independent of the volume knob for that deck which does not make sense to me (why have a separate virtual cue level knob?). Please let me know if you would like to to provide any additional info, and thanks for the help.