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Unable to access control panel

PostPosted: 27 Jul 2013, 00:00
by Craigi1990
Hi, new to the forum today,

Trying to update the software for my girlfriend, currently using discover DJ 1.3.2.

The website seems to be running fine, however i receive this error, when trying to access the 'User control panel'. to enter the serial number:

SQL ERROR [ mysqli ]

Got error 28 from storage engine [1030]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.



I emailed the admin earlier today, however heard nothing back as of yet, was hoping there could be some quicker suggestions if i posted here.

Thanks, Craig.

Re: Unable to access control panel

PostPosted: 27 Jul 2013, 08:13
by Jim B
Craigi1990 wrote:Trying to update the software for my girlfriend, currently using discover DJ 1.3.2.


I believe there is no update for the 1.3.2.Cross version that was supplied with the Discover DJ

The only way to go is to upgrade to CrossDJ.

http://www.mixvibes.com/content/products/crossdj

Craigi1990 wrote:I emailed the admin earlier today, however heard nothing back as of yet


The MixVibes offices will be shut now for the weekend. You could try to PM "UncleVibes" he can look into your forum permission and maybe look into the error messages that you are getting from the forum. Please include a link to this thread

Other than that you will have to wait till Monday I'm afraid.

*Edit*

Sorry, there something wrong with the link, it's not working. You will have to look on the Product page on the main site

Re: Unable to access control panel

PostPosted: 28 Jul 2013, 19:03
by freddyk
hi,

same roblem here... need to update my crosssoftware (just bought the pack) .... but for getting Cross software, need to put in my licence key into control panel.... by clicking on control panel => §ü error 28....

Re: Unable to access control panel

PostPosted: 28 Jul 2013, 22:52
by dj_cross_fade
ya same I need my key for my 2ed PC running a test on Linux mint
it installed (with Ubuntu it did not even do that so I have high hopes

Re: Unable to access control panel

PostPosted: 29 Jul 2013, 14:39
by sylMV
The system has been repaired, you should now be able to access your user control panel.