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Unable to post in support.

PostPosted: 09 Jul 2013, 11:58
by lolrenx
Hi everyone,

I've purchased Cross yesterday and filled in my profile, inc. cd key and details, but I'm still unable to create a new topic in the support section.

Following daniel clark's advice, I've tried re-entering the activation key but without any success :/

Re: Unable to post in support.

PostPosted: 09 Jul 2013, 12:01
by daniel clark
:cool: well it seem that the software badge has appeared ,check the web cookies on your browser and first try to delete board cookies ,,tab at bottom of fourm page :cool:

Re: Unable to post in support.

PostPosted: 09 Jul 2013, 12:08
by lolrenx
I've deleted all the cookies, but I'm still unable to create new topic in support section :frown:

Re: Unable to post in support.

PostPosted: 09 Jul 2013, 13:00
by Jim B
PM "UncleVibes" he'll be able to have a look at your forum permissions.

Re: Unable to post in support.

PostPosted: 10 Jul 2013, 10:49
by lolrenx
I have pm'ed him yesterday but didn't get a reply yet :/

still can't use Cross, I have a feeling that the new firmware for my DDJ Ergo is the culprit..

Re: Unable to post in support.

PostPosted: 18 Jul 2013, 15:47
by lolrenx
This is now solved, thanks to the forum team !

I have now posted in the support section :) viewtopic.php?f=358&t=28435&start=0