U-Mix Control ProSetup Problems (Can't post in tech support)

Hi,
My Control Pro is completely f??ked up. When I first installed it, it kept saying "Error, Can't use it because other applications are using it" (which is utter bullshit), so I did a system recovery and started from the very beginning.
Again I'm following all the steps in the manual (Windows), Installing the software and so on. After I'm done configuring, nothing happens next. It's just the power light that's glowing, and nothing else going on pretty much. CrossDJ doesn't really seem to recognize it.
What can I do?
Answers would be much appreciated!
My Control Pro is completely f??ked up. When I first installed it, it kept saying "Error, Can't use it because other applications are using it" (which is utter bullshit), so I did a system recovery and started from the very beginning.
Again I'm following all the steps in the manual (Windows), Installing the software and so on. After I'm done configuring, nothing happens next. It's just the power light that's glowing, and nothing else going on pretty much. CrossDJ doesn't really seem to recognize it.
What can I do?
Answers would be much appreciated!