MIXVIBES Dj Community old forum

I'm having a few issues, and while I know this isn't the right area, it appears to be the only area I can post in.

I bought Cross DJ through the Apple App store and I can't find a serial number to put into my profile to register the software.

I'm getting an error message when I try to load tracks that says, "File access is restricted, try relocating the track first."

I'm on a Mac using OS X 10.8 and Cross DJ 2.1.0. My library is located on a second internal drive formated using HFS+ w/ journaling (replaced the superdrive).

It happens with MP4 (video), M4A (Apple Lossless), and MP3 (varying bitrates, both VBR and CBR).

When I added the tracks to the library instead of loading from the iTunes integration, some of the issues cleared up, but problems persisted on others. The tracks are viewable - I can show them in the finder without issue.

Feel free to move this, message me, or whatever is necessary - but I'm considering options after being on Torq for more than 6 years, beta testing for roughly 5, and moderting their forums for over 5 years. Don't be worried about getting technical or asking technical questions... I'm sure I can answer them.

Hello MusicMeister,

Please check this post for further informations on this new MacAppStore constraint :
viewtopic.php?f=259&t=26054#p163290

MusicMeister wrote:I bought CrossDJ through the Apple App store and I can't find a serial number to put into my profile to register the software.

As for registering your copy of CrossDJ here on the MixVibes forum please follow the steps in this thread

viewtopic.php?f=259&t=23678

I'm new here and I may not be in th right section but i would like to know how i could get a replacement disc because mine was setroyed in a fire along with the laptop it was downl;oaded on for Cross discover DJ 1.3.2.ink?

Thanks

@msnbarkley624

Please start a new thread regarding your problem. Please don't hijack this one.

Thanks for the heads up!

I've sent in my payment information after changing my email address on the forum to match the one used for payment to the app store.

I did notice that when I added tracks to the library a few of them cleared up, but not all (found after I posted).

I appreciate the quick response both here and on the Facebook page.

Thanks again... I'm looking forward to trying the video side of things out soon.

Feel free to close this thread or move it to the support/troubleshooting section if you like. I know what a pain it is to have to deal with people putting up posts in the wrong sections...

MusicMeister wrote:Feel free to close this thread or move it to the support/troubleshooting section if you like.

Best to keep this thread open here till you receive a serial from the team (which I guess will be tomorrow) and you are fully registered on the forum

Thanks for catching that Jim B.

Full registration done thanks Jim.

Got the serial - downloading the new release now...

Thanks!