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Frustrated.

PostPosted: 13 Jul 2012, 01:04
by deemh03
Im getting really frustrated... i purchased the ion discover DJ and i cant seem to figure out how to use head phones... i have a virtual 7.1 ch sound card and still no luck... did i waste my money?

Re: Frustrated.

PostPosted: 13 Jul 2012, 01:17
by KevMaverick
Don't give up just yet! ;)

Firstly, if you could post your PC/soundcard specifications we can begin to work out your problem. There's lots of people to help you, so don't get too downhearted. ;)

Re: Frustrated.

PostPosted: 13 Jul 2012, 01:23
by daniel clark
:cool: yes give us info as to your set up as kev mavrick said and we will help get you sorted ,, :cool: GO KEV :biggrin: :cool:

Re: Frustrated.

PostPosted: 13 Jul 2012, 01:49
by hemskoc
deemh03 wrote:Im getting really frustrated... i purchased the ion discover D J and i cant seem to figure out how to use head phones... i have a virtual 7.1 ch sound card and still no luck... did i waste my money?

No money wasted yet! there are lots of people here to help you sort it out.
Cheers

Re: Frustrated.

PostPosted: 13 Jul 2012, 06:06
by Jim B
You could try asio4all

http://www.asio4all.com/

Re: Frustrated.

PostPosted: 13 Jul 2012, 11:54
by Support@MixVibes
What is a virtual soundcard ?

Re: Frustrated.

PostPosted: 13 Jul 2012, 12:00
by Hannes
a non existing one :mrgreen:

Re: Frustrated.

PostPosted: 13 Jul 2012, 12:02
by Hannes
deemh03 wrote:Im getting really frustrated... i purchased the ion discover D J and i cant seem to figure out how to use head phones... i have a virtual 7.1 ch sound card and still no luck... did i waste my money?


You do know that you need at least 2 physical stereo-outputs, one for master and one for cue?!

if you only have one stereo-output, you do need an external sounfcard or a y-splitter-cable, but then you will only have mono-signal for master and cue-signal.

Re: Frustrated.

PostPosted: 13 Jul 2012, 13:16
by KevMaverick
j-kut wrote:a non existing one :mrgreen:


:lol: :lol: Funny! :lol: :lol:

But seriously, I would first follow these steps:

1. Make sure that all drivers are installed correctly.

2. Go into the control box for your soundcard and check the number of channels selected. I've seen lots of setups where a 7.1 soundcard was present, but the computer was only set up to use a 2 channel stereo output.

3. If all the above is okay, then do as JimB says and get Asio4All. In my personal experience, using that little program was the only way to get my sound working as I wanted.

http://www.asio4all.com/

If none of the above works, then get back to us. I'm sure this problem is a fixable one. :biggrin:

Re: Frustrated.

PostPosted: 14 Jul 2012, 04:39
by hemskoc
From what i recall, i dont think you can use a 7.1 for 'dual channel stereo' applications. And i think Daniel Clark had this setup for a while a long time ago, and ended up getting USB soundcard to run in addition to a 7.1, but had a lot of problems with latency, setup ect.... running 2 soundcards instead of 1......(correct me if im wrong Dan :cool: :cool: :cool: )
1 half decent soundcard with dual stereo is the way to go, with ASIO ;)
Cheers