I neeed help!! Im lost!

I dont understand how this forums works!
every time i try to do something its just goes circle and then some point i get "You are not authorized to read this forum."
I dont know what to do! and there is no COSTUMER service number or any.
I bought the Mixvibe Cross Pack and using it on Macbook pro. it seems its bit buggy : ( crashes sometimes.
And im wondering why there is no Sampling option in Cross?? just like on DVS Producer?
Im lost in this ...
every time i try to do something its just goes circle and then some point i get "You are not authorized to read this forum."
I dont know what to do! and there is no COSTUMER service number or any.
I bought the Mixvibe Cross Pack and using it on Macbook pro. it seems its bit buggy : ( crashes sometimes.
And im wondering why there is no Sampling option in Cross?? just like on DVS Producer?
