iTunes having problems downloading library

[Hannes]

A red x means the Song is not found, can you please give exact details of your setup (PC, iTunes version, external harddrives etc.)

[DJPOLITIC123]

syimv what file sharing service do you use , I have never use one before , and how do I get the link to you ?

I apologize for the angry comments earlier , I am an Iraq War Vet with a Brain Injury , so I try to make everything as easy as possible , Djing Is part of my therapy .



DJ Politic

[DJPOLITIC123]

Hannes I have a PC set up I am running crossdj 2.5 ( the paid version ) I just got a brand new hp laptop and a 1 terabyte external hard drive .

[DJPOLITIC123]

hannes I forgot I am running the current itune version 11.0

[daniel clark]

has something changed in your computer ,,have the tracks been moved or edited in any fashion,, on occasion i have edited track names and have come across this issue and had to relocate the missing track,,any info as to what has changed will give us a hint as to what has happened ,,

[Hannes]

Hi can you try the following.

refresh iTunes from within Cross, drag and drop you itunes-music to the collection and then resolve the missing tracks.

Also, can you try if the songs that are marked with a red X are available in iTunes itself? Do they play in iTunes?

Here are how-to pics.

import.PNG

resolve.PNG

[DJPOLITIC123]

Hannes thanks the songs play on my iTunes just fine , it is when it gets to Cross that I have a problem .



Thank you for the pictures it makes it a lot easier

[DJPOLITIC123]

hannes I tried to follow you illustration but I am having trouble

[DJPOLITIC123]

Daniel I have not change anything to my iTunes .

[Hannes]

where is the trouble?

Also, the songs that play in iTunes: can you right-click on one, select information and tell us what is says there for type?

type.PNG