RoJeC wrote:Cross LE at start of program gets info of the OS which controllers are present.
New added controllers sometimes take some more time to get recognized by the OS. As most controllers are class compliant this means the install info first will be transferred before install starts.
Simple things to do:
- reboot.
- always use same usb port as in most cases the install is port specific.
- if this doesn't work: use other usb port. Wait till hardware install completes and then start Cross. ( if for whatever reason a previous hardware install has issues this usually fixes it)
still no good

ive tried trouble shooting the usb to reinstall the MIDI but no luck, really want to get it working

tried phoning the technical team but they didn't answer don't know what to do