I have the same problem. I received an email that a free update for Cross 1.6 was available. I have registered my serial number in my profile but I am not able to download any files. It would be a lot easier if updates were available directly through the program.
by the software badge it looks like you have Cross with discover DJ ,if i am incorrect then this info doesnt apply , if your ver of Cross is not the updated version to correct problems with the hardware ,then that is the olny avaible update...the version was a deal with ion and not applicable to future updates. you do have the option to upgrade to the full ver of Cross in the download shop at a reduced price,. .
January 2012 Mixvibes DJ of the month MEMBER OF: C00l People MV Society
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by the software badge it looks like you have Cross with discover DJ ,if i am incorrect then this info doesnt apply , if your ver of Cross is not the updated version to correct problems with the hardware ,then that is the olny avaible update...the version was a deal with ion and not applicable to future updates. 